Frequently Asked Questions
Below you will find answers to the questions we get asked most from our customers when ordering online using our website. If you have any further questions that have not been answered. Please contact us and a member of our friendly team will be happy to help.
Yes. All returns must be made within 14 days of purchase for a refund. Exchanges are permitted for up to 42 days (Sale items must be returned within 14 days). If an item is faulty it can be returned after this period
Normally within one working day. Please wait for an email confirming your order is complete and is ready for collection.
Please use the main shop entrance
You need the name that the order was placed under
Once an order has been placed there is not an option to add or amend the order. Any unwanted items can be exchanged or returned
Unfortunately at the moment we are unable to post orders outside of the UK.